Self-exclusion: how to stop access to gambling
Self-exclusion is the strongest form of control: you block access to gambling for a long period or for good. It is the right call if you feel gambling has got out of hand — and it works better when taken on several levels at once.
Levels of self-exclusion
| Level | What it covers | Keep in mind |
|---|---|---|
| Account time-out | One operator, days or weeks | Quick, reversible after the period |
| Operator self-exclusion | One operator, months or years | Via support or an account option |
| National register | Operators reporting to a national scheme, where one exists | Availability depends on the country |
| Bank block | Payments to gambling merchants | Offered by some banks and apps |
| Blocking software | Access to gambling sites on your devices | Helpful in moments of impulse |
Steps with an operator
- Open the responsible gambling section of your account.
- Choose the self-exclusion period.
- Confirm. Some accounts require confirmation by email or via support.
- Withdraw any remaining balance first if possible, or ask support what happens to it.
National registers
Several countries run national self-exclusion registers that cover all licensed operators at once. Whether one exists where you live, and how to join, is published by your country’s gambling regulator.
What happens afterwards
During self-exclusion you cannot play and should not receive promotional offers. If you do, report it to the operator. When the period ends, some accounts reopen automatically, others need an explicit request — read the rule beforehand.
Free help
Self-exclusion stops access but does not address the cause. Gambling Therapy offers free online support in many languages, for you and for people close to you.
For bettors and live table players
If you bet with several operators, excluding from one is not enough. Combine it with a bank block and, where available, a national register. Lighter tools — limits and time-outs — are under responsible gambling.
Talking to family
Self-exclusion is easier to keep if someone close knows about it. You do not need to explain everything; saying you have taken a break and need support is enough.